Community Choice at a glance, 2025
Every figure is from the lender's own HMDA filing. "vs national" compares with all lenders combined.
How the D grade breaks down
Each component is a percentile rank among 412 home-equity (HELOC) lenders. Higher is better. Components the lender does not report are left out and the weights redistributed.
Approval oddsdecision denial rate, weight 45%
17th35.5% deniedPricingmedian rate spread over APOR, weight 30%
3rd1.53 ptsProcesswithdrawn + incomplete share, weight 15%
17th19.6%Closing coststotal loan costs ÷ loan amount, weight 10%
98th0.27% of loanTrend, 2023–2025
| Year | Applications | Originated | Denial rate | Decision denial | Median rate | Volume |
|---|---|---|---|---|---|---|
| 2023 | 1,292 | 899 | 17.0% | 19.4% | 7.50% | $46M |
| 2024 | 1,603 | 804 | 29.0% | 36.6% | 8.50% | $48M |
| 2025 | 1,569 | 814 | 28.5% | 35.5% | 7.99% | $59M |
What Community Choice lends
Applications by purpose and loan type in 2025, with the denial rate for each. A lender's mix explains a lot of its headline rate: HELOCs and FHA loans are denied far more often than conventional purchase loans.
By loan purpose
By loan type
Also: 908 home-equity lines, 0 reverse mortgages, 2 manufactured homes, 1 investment properties.
Why Community Choice denies applications
Primary reason reported for each of the 447 denials in 2025. Lenders can cite up to four reasons; this is the first one listed.
Who gets approved at Community Choice
Decision denial rate by applicant profile. Groups with fewer than 20 applications are omitted.
| Applicant income | Applications | Originated | Decision denial rate |
|---|---|---|---|
| Under $50k | 334 | 126 | 55.3% |
| $50k – $100k | 539 | 297 | 36.1% |
| $100k – $150k | 295 | 191 | 26.8% |
| $150k – $250k | 188 | 137 | 18.0% |
| Over $250k | 68 | 43 | 21.8% |
| Applicant age | Applications | Originated | Decision denial rate |
|---|---|---|---|
| 25–34 | 272 | 71 | 51.4% |
| 35–44 | 310 | 165 | 39.6% |
| 45–54 | 373 | 218 | 34.7% |
| 55–64 | 339 | 189 | 32.0% |
| 65–74 | 182 | 116 | 25.2% |
| Over 74 | 79 | 51 | 19.1% |
Where Community Choice lends
3 states and 78 counties in 2025. Click a state for the lender's full record there.
Frequently asked questions
Community Choice denied 35.5% of the applications it decided on in 2025. The national figure across all lenders was 22.6%. On approval odds it ranks in the 17th percentile of home-equity (HELOC) lenders.
The most common reason Community Choice gave in 2025 was "other", cited on 73.8% of its denials. Lenders report up to four reasons per denial to the CFPB; the full breakdown is on this page.
The median interest rate on loans Community Choice originated in 2025 was 7.99%, and its median rate spread over the average prime offer rate was 1.53 points. Rates on this page are what borrowers actually got, not advertised rates.
In 2025, 0% of its applications were for home purchases, 12% for refinancing (including cash-out), and 88% for home improvement or other purposes. By loan type: 100% conventional, 0% FHA, 0% VA.
Every figure on this page comes from the Home Mortgage Disclosure Act (HMDA) Loan/Application Register published by the CFPB, which lenders are required by federal law to file. We add the grade and the comparisons; we do not add facts.