Citizens Bank in Hawaii vs the state
50.0%Denial rate+28.17 pts vs state
50.0%Decision denial rate+22.69 pts vs state
33.3%Origination rate-22.04 pts vs state
7.28%Median rate+1.13 pts vs state
0.04Rate spread (pts)+0.28 pts vs state
$1,187kMedian applicant income
2Loans originated
3Denied
What Citizens Bank lends in Hawaii
By loan purpose
By loan type
Why it denied Hawaii applicants
Where in Hawaii
Counties with the most Citizens Bank applications in 2025.
| County | Applications | Originated | Denied | Denial rate |
|---|---|---|---|---|
| Hawaii County | 3 | 2 | 1 | 33.3% |
| Honolulu County | 1 | 0 | 0 | 0.0% |
| Maui County | 1 | 0 | 1 | 100.0% |
| Kauai County | 1 | 0 | 1 | 100.0% |
Other large lenders in Hawaii
| Lender | Grade | Applications | Denial rate | Median rate |
|---|---|---|---|---|
| Bank of Hawaii | C | 3,679 | 27.8% | 6.00% |
| First Hawaiian Bank | B | 2,740 | 19.4% | 5.87% |
| American Savings Bank | C | 2,479 | 34.5% | 5.65% |
| Hawaiiusa Federal Credit Union | C | 1,833 | 38.1% | 5.65% |
| United Shore Financial Services | B | 1,710 | 11.1% | 6.13% |
| Rocket Mortgage | C | 1,637 | 22.4% | 6.63% |
| Central Pacific Bank | C | 1,519 | 33.6% | 6.13% |
| Hawaii State Federal Credit Union | C | 1,418 | 30.0% | 5.90% |
| Navy Federal Credit Union | D | 985 | 30.2% | 8.10% |
| Freedom Mortgage | B | 924 | 10.8% | 5.75% |
Frequently asked questions
Hawaii: 6 applications in 2025, of which 2 were originated and 3 denied.
50.0% of all applications, or 50.0% of the applications it actually decided on. The Hawaii statewide average across all lenders was 21.8%.
The median rate on loans Citizens Bank originated in Hawaii in 2025 was 7.28%, against a statewide median of 6.15%.
About this data. Figures are Citizens Bank's own HMDA filing for properties located in Hawaii, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology