Citizens and Farmers Bank at a glance, 2025
Every figure is from the lender's own HMDA filing. "vs national" compares with all lenders combined.
How the D grade breaks down
Each component is a percentile rank among 1,883 small mortgage lenders. Higher is better. Components the lender does not report are left out and the weights redistributed.
Approval oddsdecision denial rate, weight 45%
10th27.4% deniedProcesswithdrawn + incomplete share, weight 15%
76th5.6%Trend, 2023–2025
| Year | Applications | Originated | Denial rate | Decision denial | Median rate | Volume |
|---|---|---|---|---|---|---|
| 2023 | 781 | 472 | 31.8% | 33.7% | — | $79M |
| 2024 | 761 | 494 | 27.9% | 29.5% | — | $96M |
| 2025 | 838 | 559 | 25.9% | 27.4% | — | $89M |
What Citizens and Farmers Bank lends
Applications by purpose and loan type in 2025, with the denial rate for each. A lender's mix explains a lot of its headline rate: HELOCs and FHA loans are denied far more often than conventional purchase loans.
By loan purpose
By loan type
Also: 0 home-equity lines, 0 reverse mortgages, 6 manufactured homes, 60 investment properties.
Why Citizens and Farmers Bank denies applications
Primary reason reported for each of the 217 denials in 2025. Lenders can cite up to four reasons; this is the first one listed.
Who gets approved at Citizens and Farmers Bank
Decision denial rate by applicant profile. Groups with fewer than 20 applications are omitted.
| Applicant income | Applications | Originated | Decision denial rate |
|---|---|---|---|
| Under $50k | 76 | 28 | 60.3% |
| $50k – $100k | 242 | 146 | 33.6% |
| $100k – $150k | 175 | 121 | 24.7% |
| $150k – $250k | 170 | 136 | 16.5% |
| Over $250k | 108 | 79 | 20.8% |
| Applicant age | Applications | Originated | Decision denial rate |
|---|---|---|---|
| 25–34 | 78 | 60 | 19.7% |
| 35–44 | 145 | 100 | 27.3% |
| 45–54 | 174 | 110 | 30.0% |
| 55–64 | 190 | 125 | 30.6% |
| 65–74 | 127 | 87 | 25.4% |
| Over 74 | 82 | 51 | 29.0% |
Where Citizens and Farmers Bank lends
4 states and 70 counties in 2025. Click a state for the lender's full record there.
| State | Applications | Originated | Denial rate | Median rate | Rank in state |
|---|---|---|---|---|---|
| Virginia | 831 | 553 | 26.1% | — | #88 |
| North Carolina | 5 | 4 | 0.0% | — | #747 |
Frequently asked questions
Citizens and Farmers Bank denied 27.4% of the applications it decided on in 2025. The national figure across all lenders was 22.6%. On approval odds it ranks in the 10th percentile of small mortgage lenders.
The most common reason Citizens and Farmers Bank gave in 2025 was "debt-to-income ratio", cited on 54.4% of its denials. Lenders report up to four reasons per denial to the CFPB; the full breakdown is on this page.
In 2025, 11% of its applications were for home purchases, 26% for refinancing (including cash-out), and 63% for home improvement or other purposes. By loan type: 100% conventional, 0% FHA, 0% VA.
Every figure on this page comes from the Home Mortgage Disclosure Act (HMDA) Loan/Application Register published by the CFPB, which lenders are required by federal law to file. We add the grade and the comparisons; we do not add facts.