Trustone Financial Credit Union at a glance, 2025
Every figure is from the lender's own HMDA filing. "vs national" compares with all lenders combined.
How the C grade breaks down
Each component is a percentile rank among 581 mid-size mortgage lenders. Higher is better. Components the lender does not report are left out and the weights redistributed.
Approval oddsdecision denial rate, weight 45%
18th22.2% deniedPricingmedian rate spread over APOR, weight 30%
40th0.30 ptsProcesswithdrawn + incomplete share, weight 15%
82nd9.5%Closing coststotal loan costs ÷ loan amount, weight 10%
59th2.10% of loanTrend, 2023–2025
| Year | Applications | Originated | Denial rate | Decision denial | Median rate | Volume |
|---|---|---|---|---|---|---|
| 2023 | 7,700 | 5,017 | 17.1% | 20.2% | 7.25% | $774M |
| 2024 | 7,967 | 4,994 | 19.9% | 23.5% | 7.99% | $785M |
| 2025 | 7,243 | 4,909 | 20.1% | 22.2% | 7.25% | $834M |
What Trustone Financial Credit Union lends
Applications by purpose and loan type in 2025, with the denial rate for each. A lender's mix explains a lot of its headline rate: HELOCs and FHA loans are denied far more often than conventional purchase loans.
By loan purpose
By loan type
Also: 3,199 home-equity lines, 0 reverse mortgages, 8 manufactured homes, 340 investment properties.
Why Trustone Financial Credit Union denies applications
Primary reason reported for each of the 1,452 denials in 2025. Lenders can cite up to four reasons; this is the first one listed.
Who gets approved at Trustone Financial Credit Union
Decision denial rate by applicant profile. Groups with fewer than 20 applications are omitted.
| Applicant income | Applications | Originated | Decision denial rate |
|---|---|---|---|
| Under $50k | 437 | 163 | 54.5% |
| $50k – $100k | 2,185 | 1,371 | 26.5% |
| $100k – $150k | 1,864 | 1,293 | 21.1% |
| $150k – $250k | 1,833 | 1,390 | 14.8% |
| Over $250k | 866 | 656 | 13.6% |
| Applicant age | Applications | Originated | Decision denial rate |
|---|---|---|---|
| Under 25 | 101 | 68 | 20.7% |
| 25–34 | 940 | 620 | 18.5% |
| 35–44 | 1,869 | 1,220 | 25.1% |
| 45–54 | 1,885 | 1,308 | 21.2% |
| 55–64 | 1,420 | 970 | 22.7% |
| 65–74 | 720 | 519 | 20.1% |
| Over 74 | 294 | 190 | 24.4% |
Where Trustone Financial Credit Union lends
9 states and 157 counties in 2025. Click a state for the lender's full record there.
Frequently asked questions
Trustone Financial Credit Union denied 22.2% of the applications it decided on in 2025. The national figure across all lenders was 22.6%. On approval odds it ranks in the 18th percentile of mid-size mortgage lenders.
The most common reason Trustone Financial Credit Union gave in 2025 was "debt-to-income ratio", cited on 28.5% of its denials. Lenders report up to four reasons per denial to the CFPB; the full breakdown is on this page.
The median interest rate on loans Trustone Financial Credit Union originated in 2025 was 7.25%, and its median rate spread over the average prime offer rate was 0.30 points. Rates on this page are what borrowers actually got, not advertised rates.
In 2025, 20% of its applications were for home purchases, 26% for refinancing (including cash-out), and 54% for home improvement or other purposes. By loan type: 99% conventional, 1% FHA, 0% VA.
Every figure on this page comes from the Home Mortgage Disclosure Act (HMDA) Loan/Application Register published by the CFPB, which lenders are required by federal law to file. We add the grade and the comparisons; we do not add facts.