The Citizens Bank · New Mexico · 2025

The Citizens Bank in New Mexico: approval rate, denial rate and rates (2025)

The Citizens Bank took 83 mortgage applications in New Mexico in 2025, ranking #110 of 599 lenders active in the state. It originated 66.3% of them and denied 15.7% (16.9% of the applications it decided), against a statewide denial rate of 18.6%.

83Applicationsin NM
16.9%Decision denial ratestate 24.7%
Median ratestate 6.63%
$195,000Median loanstate $205,000
$16MVolume1 counties

The Citizens Bank in New Mexico vs the state

15.7%Denial rate-2.94 pts vs state
16.9%Decision denial rate-7.78 pts vs state
66.3%Origination rate+12.93 pts vs state
Median rate
Rate spread (pts)
$129kMedian applicant income
55Loans originated
13Denied

Trend in New Mexico

YearApplicationsOriginatedDenial rateMedian rateRank in state
2023734719.2%#105
2024906016.7%#100
2025835515.7%#110

What The Citizens Bank lends in New Mexico

By loan purpose

Home purchase 50 60% · 14.0% denied
Refinance 17 20% · 29.4% denied
Cash-out refinance 3 4% · 0.0% denied
Home improvement 7 8% · 0.0% denied
Other / HELOC 6 7% · 16.7% denied

By loan type

Conventional 82 99% · 15.9% denied
VA 1 1% · 0.0% denied

Where in New Mexico

Counties with the most The Citizens Bank applications in 2025.

CountyApplicationsOriginatedDeniedDenial rate
San Juan County 835513 15.7%

Other large lenders in New Mexico

LenderGradeApplicationsDenial rateMedian rate
Rocket MortgageC 4,44020.5%6.75%
21st MortgageF 3,99245.5%9.60%
United Shore Financial ServicesB 3,25112.8%6.13%
Guild MortgageA 3,1864.3%6.63%
NusendaD 2,96213.7%8.00%
Waterstone MortgageC 2,7403.2%6.88%
Vanderbilt Mortgage and FinanceF 2,08546.4%9.99%
Sunward Federal Credit UnionB 1,7659.1%6.50%
Mortgage Research CenterC 1,68315.9%6.25%
Primary Residential MortgageC 1,4974.9%6.63%

Frequently asked questions

New Mexico: 83 applications in 2025, of which 55 were originated and 13 denied.

15.7% of all applications, or 16.9% of the applications it actually decided on. The New Mexico statewide average across all lenders was 18.6%.

This lender did not report interest rates on its originated loans (some institutions are exempt from HMDA pricing fields).

About this data. Figures are The Citizens Bank's own HMDA filing for properties located in New Mexico, 2025. The grade is national; state-level figures are shown for context and are not separately graded. Methodology