Mortgage lender · Chelsea, MA · LEI 549300F6OBLSYWXXKH16

METRO Credit Union review: approval odds, rates and grade (2025)

METRO Credit Union earns a B, better than most mid-size mortgage lenders. It turned down 14.6% of the applications it decided on in 2025, which ranks in the 36th percentile for approval odds. Its median loan was priced 0.20 points below the average prime offer rate, ranking in the 93rd percentile on pricing. Compared against 581 mid-size mortgage lenders using 2025 HMDA filings.

1.7kApplications2025
61.6%Originatedof applications
14.6%Decision denial ratenational 22.6%
6.85%Median ratenational 6.63%
$296MLoan volume3 states

METRO Credit Union at a glance, 2025

Every figure is from the lender's own HMDA filing. "vs national" compares with all lenders combined.

11.7%Denial rate (all applications)-6.33 pts vs national
14.6%Denial rate (decided applications)-7.99 pts vs national
61.6%Origination rate+3.59 pts vs national
15.5%Withdrawn by applicant
4.7%Closed for incompleteness
6.85%Median interest rate+0.22 pts vs national
-0.20Median rate spread (pts over APOR)-0.45 pts vs national
$155,000Median loan amount
$3,417Median total loan costs
$134kMedian applicant income
61%Median loan-to-value
0High-cost (HOEPA) loans

How the B grade breaks down

Each component is a percentile rank among 581 mid-size mortgage lenders. Higher is better. Components the lender does not report are left out and the weights redistributed.

Approval oddsdecision denial rate, weight 45%

36th14.6% denied

Pricingmedian rate spread over APOR, weight 30%

93rd-0.20 pts

Processwithdrawn + incomplete share, weight 15%

33rd20.2%

Closing coststotal loan costs ÷ loan amount, weight 10%

53rd2.20% of loan

Trend, 2023–2025

YearApplicationsOriginatedDenial rateDecision denialMedian rateVolume
20231,3448389.2%11.6%7.00%$199M
20241,43686811.6%14.4%7.50%$215M
20251,6571,02111.7%14.6%6.85%$296M

What METRO Credit Union lends

Applications by purpose and loan type in 2025, with the denial rate for each. A lender's mix explains a lot of its headline rate: HELOCs and FHA loans are denied far more often than conventional purchase loans.

By loan purpose

Home purchase 611 37% · 10.8% denied
Refinance 47 3% · 4.3% denied
Cash-out refinance 277 17% · 11.2% denied
Home improvement 399 24% · 6.0% denied
Other / HELOC 323 19% · 21.7% denied

By loan type

Conventional 1,635 99% · 11.5% denied
FHA 21 1% · 19.1% denied
VA 1 0% · 100.0% denied

Also: 762 home-equity lines, 0 reverse mortgages, 336 manufactured homes, 44 investment properties.

Why METRO Credit Union denies applications

Primary reason reported for each of the 193 denials in 2025. Lenders can cite up to four reasons; this is the first one listed.

Debt-to-income ratio 92 48%
Credit history 64 33%
Other 17 9%
Collateral 9 5%
Unverifiable information 5 3%
Insufficient cash 4 2%
Employment history 2 1%

How these reasons compare nationally →

Who gets approved at METRO Credit Union

Decision denial rate by applicant profile. Groups with fewer than 20 applications are omitted.

Applicant incomeApplicationsOriginatedDecision denial rate
Under $50k913333.3%
$50k – $100k43321221.9%
$100k – $150k41625615.7%
$150k – $250k4593287.9%
Over $250k2431833.7%
Applicant ageApplicationsOriginatedDecision denial rate
25–3418910619.6%
35–4434623112.2%
45–5433921614.7%
55–6443826712.3%
65–7425215116.0%
Over 7465369.3%

Where METRO Credit Union lends

3 states and 20 counties in 2025. Click a state for the lender's full record there.

StateApplicationsOriginatedDenial rateMedian rateRank in state
Massachusetts1,42388111.6%6.88%#35
New Hampshire23114011.7%6.85%#53

Frequently asked questions

METRO Credit Union denied 14.6% of the applications it decided on in 2025. The national figure across all lenders was 22.6%. On approval odds it ranks in the 36th percentile of mid-size mortgage lenders.

The most common reason METRO Credit Union gave in 2025 was "debt-to-income ratio", cited on 47.7% of its denials. Lenders report up to four reasons per denial to the CFPB; the full breakdown is on this page.

The median interest rate on loans METRO Credit Union originated in 2025 was 6.85%, and its median rate spread over the average prime offer rate was -0.20 points. Rates on this page are what borrowers actually got, not advertised rates.

In 2025, 37% of its applications were for home purchases, 20% for refinancing (including cash-out), and 44% for home improvement or other purposes. By loan type: 99% conventional, 1% FHA, 0% VA.

Every figure on this page comes from the Home Mortgage Disclosure Act (HMDA) Loan/Application Register published by the CFPB, which lenders are required by federal law to file. We add the grade and the comparisons; we do not add facts.

About this data. HMDA data is published once a year by the CFPB. The current release covers applications acted on in calendar year 2025. Figures describe applications the lender acted on, including loans it later sold. Interest rates and costs are medians on originated loans only; some depository institutions are exempt from reporting pricing fields, which is why a few cells read "—". MortgageGrades is not affiliated with METRO Credit Union. Data sources · Methodology