Mortgage lender · Dothan, AL · LEI 549300IOM384RW3HWE57

Five Star Credit Union review: approval odds, rates and grade (2025)

Five Star Credit Union earns a D, weaker than most small mortgage lenders. It turned down 27.7% of the applications it decided on in 2025, which ranks in the 10th percentile for approval odds. Compared against 1,883 small mortgage lenders using 2025 HMDA filings.

762Applications2025
43.8%Originatedof applications
27.7%Decision denial ratenational 22.6%
Median ratenational 6.63%
$68MLoan volume5 states

Five Star Credit Union at a glance, 2025

Every figure is from the lender's own HMDA filing. "vs national" compares with all lenders combined.

23.9%Denial rate (all applications)+5.90 pts vs national
27.7%Denial rate (decided applications)+5.11 pts vs national
43.8%Origination rate-14.20 pts vs national
9.2%Withdrawn by applicant
4.6%Closed for incompleteness
Median interest rate
Median rate spread (pts over APOR)
$95,000Median loan amount
Median total loan costs
$74kMedian applicant income
Median loan-to-value
0High-cost (HOEPA) loans

How the D grade breaks down

Each component is a percentile rank among 1,883 small mortgage lenders. Higher is better. Components the lender does not report are left out and the weights redistributed.

Approval oddsdecision denial rate, weight 45%

10th27.7% denied

Processwithdrawn + incomplete share, weight 15%

40th13.8%

Trend, 2023–2025

YearApplicationsOriginatedDenial rateDecision denialMedian rateVolume
202333019534.6%36.5%7.00%$32M
202446021733.5%38.3%$42M
202576233423.9%27.7%$68M

What Five Star Credit Union lends

Applications by purpose and loan type in 2025, with the denial rate for each. A lender's mix explains a lot of its headline rate: HELOCs and FHA loans are denied far more often than conventional purchase loans.

By loan purpose

Home purchase 441 58% · 31.1% denied
Refinance 310 41% · 13.6% denied
Home improvement 8 1% · 12.5% denied
Other / HELOC 3 0% · 66.7% denied

By loan type

Conventional 762 100% · 23.9% denied

Also: 0 home-equity lines, 0 reverse mortgages, 441 manufactured homes, 77 investment properties.

Who gets approved at Five Star Credit Union

Decision denial rate by applicant profile. Groups with fewer than 20 applications are omitted.

Applicant incomeApplicationsOriginatedDecision denial rate
Under $50k1764450.4%
$50k – $100k30010629.9%
$100k – $150k1236617.1%
$150k – $250k66496.8%
Applicant ageApplicationsOriginatedDecision denial rate
Under 25641839.6%
25–341574836.6%
35–441345028.5%
45–541407321.3%
55–641145329.4%
65–74713923.4%
Over 74291420.0%

Where Five Star Credit Union lends

5 states and 83 counties in 2025. Click a state for the lender's full record there.

StateApplicationsOriginatedDenial rateMedian rateRank in state
Alabama30516524.3%#125
Georgia27614919.6%#208
Florida421938.1%#627

Frequently asked questions

Five Star Credit Union denied 27.7% of the applications it decided on in 2025. The national figure across all lenders was 22.6%. On approval odds it ranks in the 10th percentile of small mortgage lenders.

In 2025, 58% of its applications were for home purchases, 41% for refinancing (including cash-out), and 1% for home improvement or other purposes. By loan type: 100% conventional, 0% FHA, 0% VA.

Every figure on this page comes from the Home Mortgage Disclosure Act (HMDA) Loan/Application Register published by the CFPB, which lenders are required by federal law to file. We add the grade and the comparisons; we do not add facts.

About this data. HMDA data is published once a year by the CFPB. The current release covers applications acted on in calendar year 2025. Figures describe applications the lender acted on, including loans it later sold. Interest rates and costs are medians on originated loans only; some depository institutions are exempt from reporting pricing fields, which is why a few cells read "—". MortgageGrades is not affiliated with Five Star Credit Union. Data sources · Methodology