Mortgage lender · Austin, TX · LEI 254900WAN5TOEYBJJR25

United Heritage Credit Union review: approval odds, rates and grade (2025)

United Heritage Credit Union earns a B, better than most home-equity (HELOC) lenders. It turned down 32.8% of the applications it decided on in 2025, which ranks in the 25th percentile for approval odds. Its median loan was priced 0.39 points below the average prime offer rate, ranking in the 76th percentile on pricing. Compared against 412 home-equity (HELOC) lenders using 2025 HMDA filings.

508Applications2025
61.6%Originatedof applications
32.8%Decision denial ratenational 22.6%
7.15%Median ratenational 6.63%
$41MLoan volume1 states

United Heritage Credit Union at a glance, 2025

Every figure is from the lender's own HMDA filing. "vs national" compares with all lenders combined.

30.1%Denial rate (all applications)+12.14 pts vs national
32.8%Denial rate (decided applications)+10.17 pts vs national
61.6%Origination rate+3.58 pts vs national
8.1%Withdrawn by applicant
0.0%Closed for incompleteness
7.15%Median interest rate+0.53 pts vs national
-0.39Median rate spread (pts over APOR)-0.64 pts vs national
$105,000Median loan amount
Median total loan costs
$125kMedian applicant income
62%Median loan-to-value
2High-cost (HOEPA) loans

How the B grade breaks down

Each component is a percentile rank among 412 home-equity (HELOC) lenders. Higher is better. Components the lender does not report are left out and the weights redistributed.

Approval oddsdecision denial rate, weight 45%

25th32.8% denied

Pricingmedian rate spread over APOR, weight 30%

76th-0.39 pts

Processwithdrawn + incomplete share, weight 15%

75th8.1%

Trend, 2023–2025

YearApplicationsOriginatedDenial rateDecision denialMedian rateVolume
202357233033.4%36.7%8.45%$40M
202455532133.5%36.5%8.50%$40M
202550831330.1%32.8%7.15%$41M

What United Heritage Credit Union lends

Applications by purpose and loan type in 2025, with the denial rate for each. A lender's mix explains a lot of its headline rate: HELOCs and FHA loans are denied far more often than conventional purchase loans.

By loan purpose

Home purchase 21 4% · 28.6% denied
Refinance 2 0% · 50.0% denied
Cash-out refinance 74 15% · 27.0% denied
Home improvement 260 51% · 28.5% denied
Other / HELOC 151 30% · 34.4% denied

By loan type

Conventional 508 100% · 30.1% denied

Also: 508 home-equity lines, 0 reverse mortgages, 0 manufactured homes, 0 investment properties.

Why United Heritage Credit Union denies applications

Primary reason reported for each of the 153 denials in 2025. Lenders can cite up to four reasons; this is the first one listed.

Debt-to-income ratio 74 48%
Other 25 16%
Incomplete application 21 14%
Credit history 16 10%
Collateral 15 10%
Unverifiable information 1 1%
Insufficient cash 1 1%

How these reasons compare nationally →

Who gets approved at United Heritage Credit Union

Decision denial rate by applicant profile. Groups with fewer than 20 applications are omitted.

Applicant incomeApplicationsOriginatedDecision denial rate
Under $50k301063.0%
$50k – $100k1247334.2%
$100k – $150k1449032.6%
$150k – $250k1369922.1%
Over $250k724136.9%
Applicant ageApplicationsOriginatedDecision denial rate
25–34302125.0%
35–441237929.8%
45–541498438.7%
55–641097427.5%
65–74623833.3%
Over 74341741.4%

Where United Heritage Credit Union lends

1 states and 47 counties in 2025. Click a state for the lender's full record there.

StateApplicationsOriginatedDenial rateMedian rateRank in state
Texas50831330.1%7.15%#258

Frequently asked questions

United Heritage Credit Union denied 32.8% of the applications it decided on in 2025. The national figure across all lenders was 22.6%. On approval odds it ranks in the 25th percentile of home-equity (HELOC) lenders.

The most common reason United Heritage Credit Union gave in 2025 was "debt-to-income ratio", cited on 48.4% of its denials. Lenders report up to four reasons per denial to the CFPB; the full breakdown is on this page.

The median interest rate on loans United Heritage Credit Union originated in 2025 was 7.15%, and its median rate spread over the average prime offer rate was -0.39 points. Rates on this page are what borrowers actually got, not advertised rates.

In 2025, 4% of its applications were for home purchases, 15% for refinancing (including cash-out), and 81% for home improvement or other purposes. By loan type: 100% conventional, 0% FHA, 0% VA.

Every figure on this page comes from the Home Mortgage Disclosure Act (HMDA) Loan/Application Register published by the CFPB, which lenders are required by federal law to file. We add the grade and the comparisons; we do not add facts.

About this data. HMDA data is published once a year by the CFPB. The current release covers applications acted on in calendar year 2025. Figures describe applications the lender acted on, including loans it later sold. Interest rates and costs are medians on originated loans only; some depository institutions are exempt from reporting pricing fields, which is why a few cells read "—". MortgageGrades is not affiliated with United Heritage Credit Union. Data sources · Methodology