Mortgage lender · Chatham, IL · LEI 5493000XYE7QL54NMB52

United Community Bank review: approval odds, rates and grade (2025)

United Community Bank earns a C, in line with the typical performance of mid-size mortgage lenders. It turned down 10.6% of the applications it decided on in 2025, which ranks in the 47th percentile for approval odds. Its median loan was priced 0.27 points above the average prime offer rate, ranking in the 47th percentile on pricing. Compared against 581 mid-size mortgage lenders using 2025 HMDA filings.

1.9kApplications2025
75.1%Originatedof applications
10.6%Decision denial ratenational 22.6%
6.75%Median ratenational 6.63%
$298MLoan volume17 states

United Community Bank at a glance, 2025

Every figure is from the lender's own HMDA filing. "vs national" compares with all lenders combined.

9.0%Denial rate (all applications)-9.02 pts vs national
10.6%Denial rate (decided applications)-12.01 pts vs national
75.1%Origination rate+17.07 pts vs national
12.3%Withdrawn by applicant
3.0%Closed for incompleteness
6.75%Median interest rate+0.13 pts vs national
0.27Median rate spread (pts over APOR)+0.02 pts vs national
$95,000Median loan amount
$1,887Median total loan costs
$89kMedian applicant income
77%Median loan-to-value
0High-cost (HOEPA) loans

How the C grade breaks down

Each component is a percentile rank among 581 mid-size mortgage lenders. Higher is better. Components the lender does not report are left out and the weights redistributed.

Approval oddsdecision denial rate, weight 45%

47th10.6% denied

Pricingmedian rate spread over APOR, weight 30%

47th0.27 pts

Processwithdrawn + incomplete share, weight 15%

57th15.3%

Closing coststotal loan costs ÷ loan amount, weight 10%

64th1.99% of loan

Trend, 2023–2025

YearApplicationsOriginatedDenial rateDecision denialMedian rateVolume
20231,7021,2988.7%10.2%6.50%$145M
20241,8731,4229.7%11.3%6.63%$204M
20251,9081,4339.0%10.6%6.75%$298M

What United Community Bank lends

Applications by purpose and loan type in 2025, with the denial rate for each. A lender's mix explains a lot of its headline rate: HELOCs and FHA loans are denied far more often than conventional purchase loans.

By loan purpose

Home purchase 998 52% · 5.9% denied
Refinance 271 14% · 7.4% denied
Cash-out refinance 71 4% · 12.7% denied
Home improvement 301 16% · 13.0% denied
Other / HELOC 267 14% · 16.5% denied

By loan type

Conventional 1,737 91% · 8.1% denied
FHA 89 5% · 21.4% denied
VA 20 1% · 20.0% denied
USDA / RHS 62 3% · 11.3% denied

Also: 258 home-equity lines, 0 reverse mortgages, 26 manufactured homes, 218 investment properties.

Why United Community Bank denies applications

Primary reason reported for each of the 171 denials in 2025. Lenders can cite up to four reasons; this is the first one listed.

Credit history 83 49%
Debt-to-income ratio 56 33%
Collateral 16 9%
Other 5 3%
Employment history 4 2%
Incomplete application 4 2%
Unverifiable information 2 1%
Insufficient cash 1 1%

How these reasons compare nationally →

Who gets approved at United Community Bank

Decision denial rate by applicant profile. Groups with fewer than 20 applications are omitted.

Applicant incomeApplicationsOriginatedDecision denial rate
Under $50k31520023.9%
$50k – $100k68750311.5%
$100k – $150k4052977.6%
$150k – $250k2942513.1%
Over $250k94783.7%
Applicant ageApplicationsOriginatedDecision denial rate
Under 2517212710.5%
25–343732868.2%
35–4435224415.8%
45–543452649.5%
55–6430322212.5%
65–742131628.0%
Over 74694817.2%

Where United Community Bank lends

17 states and 125 counties in 2025. Click a state for the lender's full record there.

StateApplicationsOriginatedDenial rateMedian rateRank in state
Illinois1,7021,2869.1%6.75%#50
Missouri119855.9%6.68%#249
Iowa413114.6%6.38%#238
Florida14137.1%6.75%#836
Indiana1160.0%6.44%#535

Frequently asked questions

United Community Bank denied 10.6% of the applications it decided on in 2025. The national figure across all lenders was 22.6%. On approval odds it ranks in the 47th percentile of mid-size mortgage lenders.

The most common reason United Community Bank gave in 2025 was "credit history", cited on 48.5% of its denials. Lenders report up to four reasons per denial to the CFPB; the full breakdown is on this page.

The median interest rate on loans United Community Bank originated in 2025 was 6.75%, and its median rate spread over the average prime offer rate was 0.27 points. Rates on this page are what borrowers actually got, not advertised rates.

In 2025, 52% of its applications were for home purchases, 18% for refinancing (including cash-out), and 30% for home improvement or other purposes. By loan type: 91% conventional, 5% FHA, 1% VA.

Every figure on this page comes from the Home Mortgage Disclosure Act (HMDA) Loan/Application Register published by the CFPB, which lenders are required by federal law to file. We add the grade and the comparisons; we do not add facts.

About this data. HMDA data is published once a year by the CFPB. The current release covers applications acted on in calendar year 2025. Figures describe applications the lender acted on, including loans it later sold. Interest rates and costs are medians on originated loans only; some depository institutions are exempt from reporting pricing fields, which is why a few cells read "—". MortgageGrades is not affiliated with United Community Bank. Data sources · Methodology