Mortgage lender · Jackson, MI · LEI 549300VFL91481SLWI91

TRUE COMMUNITY Credit Union review: approval odds, rates and grade (2025)

TRUE COMMUNITY Credit Union earns a C, in line with the typical performance of small mortgage lenders. It turned down 20.1% of the applications it decided on in 2025, which ranks in the 19th percentile for approval odds. Compared against 1,883 small mortgage lenders using 2025 HMDA filings.

712Applications2025
72.3%Originatedof applications
20.1%Decision denial ratenational 22.6%
Median ratenational 6.63%
$54MLoan volume2 states

TRUE COMMUNITY Credit Union at a glance, 2025

Every figure is from the lender's own HMDA filing. "vs national" compares with all lenders combined.

19.5%Denial rate (all applications)+1.54 pts vs national
20.1%Denial rate (decided applications)-2.45 pts vs national
72.3%Origination rate+14.30 pts vs national
3.1%Withdrawn by applicant
0.0%Closed for incompleteness
Median interest rate
Median rate spread (pts over APOR)
$70,000Median loan amount
Median total loan costs
$84kMedian applicant income
Median loan-to-value
0High-cost (HOEPA) loans

How the C grade breaks down

Each component is a percentile rank among 1,883 small mortgage lenders. Higher is better. Components the lender does not report are left out and the weights redistributed.

Approval oddsdecision denial rate, weight 45%

19th20.1% denied

Processwithdrawn + incomplete share, weight 15%

85th3.1%

Trend, 2023–2025

YearApplicationsOriginatedDenial rateDecision denialMedian rateVolume
202351537419.4%20.1%$40M
202455841217.4%18.3%$43M
202571251519.5%20.1%$54M

What TRUE COMMUNITY Credit Union lends

Applications by purpose and loan type in 2025, with the denial rate for each. A lender's mix explains a lot of its headline rate: HELOCs and FHA loans are denied far more often than conventional purchase loans.

By loan purpose

Home purchase 81 11% · 6.2% denied
Refinance 15 2% · 13.3% denied
Cash-out refinance 52 7% · 15.4% denied
Home improvement 238 33% · 24.0% denied
Other / HELOC 326 46% · 20.6% denied

By loan type

Conventional 712 100% · 19.5% denied

Also: 0 home-equity lines, 0 reverse mortgages, 10 manufactured homes, 0 investment properties.

Who gets approved at TRUE COMMUNITY Credit Union

Decision denial rate by applicant profile. Groups with fewer than 20 applications are omitted.

Applicant incomeApplicationsOriginatedDecision denial rate
Under $50k1628240.4%
$50k – $100k29722119.1%
$100k – $150k1451218.6%
$150k – $250k87783.5%
Applicant ageApplicationsOriginatedDecision denial rate
25–34996425.0%
35–4414510424.5%
45–5416612519.6%
55–6415911519.1%
65–74916915.3%
Over 74362611.4%

Where TRUE COMMUNITY Credit Union lends

2 states and 30 counties in 2025. Click a state for the lender's full record there.

StateApplicationsOriginatedDenial rateMedian rateRank in state
Michigan70951519.3%#101

Frequently asked questions

TRUE COMMUNITY Credit Union denied 20.1% of the applications it decided on in 2025. The national figure across all lenders was 22.6%. On approval odds it ranks in the 19th percentile of small mortgage lenders.

In 2025, 11% of its applications were for home purchases, 9% for refinancing (including cash-out), and 79% for home improvement or other purposes. By loan type: 100% conventional, 0% FHA, 0% VA.

Every figure on this page comes from the Home Mortgage Disclosure Act (HMDA) Loan/Application Register published by the CFPB, which lenders are required by federal law to file. We add the grade and the comparisons; we do not add facts.

About this data. HMDA data is published once a year by the CFPB. The current release covers applications acted on in calendar year 2025. Figures describe applications the lender acted on, including loans it later sold. Interest rates and costs are medians on originated loans only; some depository institutions are exempt from reporting pricing fields, which is why a few cells read "—". MortgageGrades is not affiliated with TRUE COMMUNITY Credit Union. Data sources · Methodology