Mortgage lender · San Jose, CA · LEI 549300DT7CCDCC7O6Z60

KEYPOINT Credit Union review: approval odds, rates and grade (2025)

KEYPOINT Credit Union earns an A, placing it in the top fifth of home-equity (HELOC) lenders. It turned down 18.4% of the applications it decided on in 2025, which ranks in the 69th percentile for approval odds. Its median loan was priced 0.59 points below the average prime offer rate, ranking in the 80th percentile on pricing. Compared against 412 home-equity (HELOC) lenders using 2025 HMDA filings.

538Applications2025
67.1%Originatedof applications
18.4%Decision denial ratenational 22.6%
6.49%Median ratenational 6.63%
$120MLoan volume26 states

KEYPOINT Credit Union at a glance, 2025

Every figure is from the lender's own HMDA filing. "vs national" compares with all lenders combined.

15.4%Denial rate (all applications)-2.55 pts vs national
18.4%Denial rate (decided applications)-4.19 pts vs national
67.1%Origination rate+9.07 pts vs national
16.0%Withdrawn by applicant
0.2%Closed for incompleteness
6.49%Median interest rate-0.13 pts vs national
-0.59Median rate spread (pts over APOR)-0.84 pts vs national
$255,000Median loan amount
$3,882Median total loan costs
$206kMedian applicant income
53%Median loan-to-value
1High-cost (HOEPA) loans

How the A grade breaks down

Each component is a percentile rank among 412 home-equity (HELOC) lenders. Higher is better. Components the lender does not report are left out and the weights redistributed.

Approval oddsdecision denial rate, weight 45%

69th18.4% denied

Pricingmedian rate spread over APOR, weight 30%

80th-0.59 pts

Processwithdrawn + incomplete share, weight 15%

30th16.2%

Closing coststotal loan costs ÷ loan amount, weight 10%

85th1.52% of loan

Trend, 2023–2025

YearApplicationsOriginatedDenial rateDecision denialMedian rateVolume
2023110820.9%1.1%7.00%$32M
20242802580.4%0.4%6.74%$66M
202553836115.4%18.4%6.49%$120M

What KEYPOINT Credit Union lends

Applications by purpose and loan type in 2025, with the denial rate for each. A lender's mix explains a lot of its headline rate: HELOCs and FHA loans are denied far more often than conventional purchase loans.

By loan purpose

Home purchase 93 17% · 1.1% denied
Refinance 42 8% · 9.5% denied
Cash-out refinance 81 15% · 12.4% denied
Home improvement 193 36% · 18.1% denied
Other / HELOC 129 24% · 25.6% denied

By loan type

Conventional 538 100% · 15.4% denied

Also: 349 home-equity lines, 0 reverse mortgages, 1 manufactured homes, 50 investment properties.

Why KEYPOINT Credit Union denies applications

Primary reason reported for each of the 83 denials in 2025. Lenders can cite up to four reasons; this is the first one listed.

Debt-to-income ratio 52 63%
Other 20 24%
Collateral 7 8%
Unverifiable information 4 5%

How these reasons compare nationally →

Who gets approved at KEYPOINT Credit Union

Decision denial rate by applicant profile. Groups with fewer than 20 applications are omitted.

Applicant incomeApplicationsOriginatedDecision denial rate
$50k – $100k593234.7%
$100k – $150k946723.6%
$150k – $250k17812017.7%
Over $250k19213410.9%
Applicant ageApplicationsOriginatedDecision denial rate
25–34402618.8%
35–441287917.8%
45–541379219.1%
55–641318821.1%
65–74624714.6%
Over 74382715.6%

Where KEYPOINT Credit Union lends

26 states and 80 counties in 2025. Click a state for the lender's full record there.

StateApplicationsOriginatedDenial rateMedian rateRank in state
California45431414.8%6.49%#272
Texas131023.1%6.45%#920
South Carolina8512.5%7.00%#563
Arizona750.0%6.49%#550
Tennessee750.0%6.38%#697
Georgia5160.0%5.50%#772
Missouri520.0%7.06%#582

Frequently asked questions

KEYPOINT Credit Union denied 18.4% of the applications it decided on in 2025. The national figure across all lenders was 22.6%. On approval odds it ranks in the 69th percentile of home-equity (HELOC) lenders.

The most common reason KEYPOINT Credit Union gave in 2025 was "debt-to-income ratio", cited on 62.7% of its denials. Lenders report up to four reasons per denial to the CFPB; the full breakdown is on this page.

The median interest rate on loans KEYPOINT Credit Union originated in 2025 was 6.49%, and its median rate spread over the average prime offer rate was -0.59 points. Rates on this page are what borrowers actually got, not advertised rates.

In 2025, 17% of its applications were for home purchases, 23% for refinancing (including cash-out), and 60% for home improvement or other purposes. By loan type: 100% conventional, 0% FHA, 0% VA.

Every figure on this page comes from the Home Mortgage Disclosure Act (HMDA) Loan/Application Register published by the CFPB, which lenders are required by federal law to file. We add the grade and the comparisons; we do not add facts.

About this data. HMDA data is published once a year by the CFPB. The current release covers applications acted on in calendar year 2025. Figures describe applications the lender acted on, including loans it later sold. Interest rates and costs are medians on originated loans only; some depository institutions are exempt from reporting pricing fields, which is why a few cells read "—". MortgageGrades is not affiliated with KEYPOINT Credit Union. Data sources · Methodology