Key Mortgage Services at a glance, 2025
Every figure is from the lender's own HMDA filing. "vs national" compares with all lenders combined.
How the A grade breaks down
Each component is a percentile rank among 581 mid-size mortgage lenders. Higher is better. Components the lender does not report are left out and the weights redistributed.
Approval oddsdecision denial rate, weight 45%
84th3.3% deniedPricingmedian rate spread over APOR, weight 30%
43rd0.29 ptsProcesswithdrawn + incomplete share, weight 15%
72nd12.5%Closing coststotal loan costs ÷ loan amount, weight 10%
55th2.18% of loanTrend, 2023–2025
| Year | Applications | Originated | Denial rate | Decision denial | Median rate | Volume |
|---|---|---|---|---|---|---|
| 2023 | 1,904 | 1,470 | 3.9% | 4.8% | 6.75% | $373M |
| 2024 | 2,002 | 1,447 | 3.8% | 4.5% | 6.88% | $456M |
| 2025 | 1,859 | 1,456 | 2.9% | 3.3% | 6.75% | $516M |
What Key Mortgage Services lends
Applications by purpose and loan type in 2025, with the denial rate for each. A lender's mix explains a lot of its headline rate: HELOCs and FHA loans are denied far more often than conventional purchase loans.
By loan purpose
By loan type
Also: 0 home-equity lines, 0 reverse mortgages, 0 manufactured homes, 70 investment properties.
Why Key Mortgage Services denies applications
Primary reason reported for each of the 53 denials in 2025. Lenders can cite up to four reasons; this is the first one listed.
Who gets approved at Key Mortgage Services
Decision denial rate by applicant profile. Groups with fewer than 20 applications are omitted.
| Applicant income | Applications | Originated | Decision denial rate |
|---|---|---|---|
| Under $50k | 45 | 31 | 9.8% |
| $50k – $100k | 544 | 389 | 6.1% |
| $100k – $150k | 486 | 394 | 3.2% |
| $150k – $250k | 511 | 418 | 0.9% |
| Over $250k | 270 | 221 | 1.3% |
| Applicant age | Applications | Originated | Decision denial rate |
|---|---|---|---|
| Under 25 | 71 | 55 | 0.0% |
| 25–34 | 655 | 522 | 3.6% |
| 35–44 | 526 | 421 | 3.2% |
| 45–54 | 284 | 217 | 2.9% |
| 55–64 | 190 | 132 | 3.7% |
| 65–74 | 98 | 80 | 3.4% |
| Over 74 | 35 | 29 | 3.2% |
Where Key Mortgage Services lends
15 states and 66 counties in 2025. Click a state for the lender's full record there.
Frequently asked questions
Key Mortgage Services denied 3.3% of the applications it decided on in 2025. The national figure across all lenders was 22.6%. On approval odds it ranks in the 84th percentile of mid-size mortgage lenders.
The most common reason Key Mortgage Services gave in 2025 was "debt-to-income ratio", cited on 26.4% of its denials. Lenders report up to four reasons per denial to the CFPB; the full breakdown is on this page.
The median interest rate on loans Key Mortgage Services originated in 2025 was 6.75%, and its median rate spread over the average prime offer rate was 0.29 points. Rates on this page are what borrowers actually got, not advertised rates.
In 2025, 91% of its applications were for home purchases, 8% for refinancing (including cash-out), and 0% for home improvement or other purposes. By loan type: 90% conventional, 8% FHA, 2% VA.
Every figure on this page comes from the Home Mortgage Disclosure Act (HMDA) Loan/Application Register published by the CFPB, which lenders are required by federal law to file. We add the grade and the comparisons; we do not add facts.