Mortgage lender · Dallas, TX · LEI 549300DQLGJ1YQRRHH73

Southwest Airlines Federal Credit Union review: approval odds, rates and grade (2025)

Southwest Airlines Federal Credit Union earns a B, better than most small mortgage lenders. It turned down 32.2% of the applications it decided on in 2025, which ranks in the 6th percentile for approval odds. Its median loan was priced 0.25 points below the average prime offer rate, ranking in the 92nd percentile on pricing. Compared against 1,883 small mortgage lenders using 2025 HMDA filings.

449Applications2025
67.5%Originatedof applications
32.2%Decision denial ratenational 22.6%
5.75%Median ratenational 6.63%
$49MLoan volume33 states

Southwest Airlines Federal Credit Union at a glance, 2025

Every figure is from the lender's own HMDA filing. "vs national" compares with all lenders combined.

32.1%Denial rate (all applications)+14.09 pts vs national
32.2%Denial rate (decided applications)+9.62 pts vs national
67.5%Origination rate+9.45 pts vs national
0.2%Withdrawn by applicant
0.2%Closed for incompleteness
5.75%Median interest rate-0.88 pts vs national
-0.25Median rate spread (pts over APOR)-0.50 pts vs national
$105,000Median loan amount
$366Median total loan costs
$137kMedian applicant income
61%Median loan-to-value
0High-cost (HOEPA) loans

How the B grade breaks down

Each component is a percentile rank among 1,883 small mortgage lenders. Higher is better. Components the lender does not report are left out and the weights redistributed.

Approval oddsdecision denial rate, weight 45%

6th32.2% denied

Pricingmedian rate spread over APOR, weight 30%

92nd-0.25 pts

Processwithdrawn + incomplete share, weight 15%

94th0.4%

Closing coststotal loan costs ÷ loan amount, weight 10%

97th0.35% of loan

Trend, 2023–2025

YearApplicationsOriginatedDenial rateDecision denialMedian rateVolume
202350737825.3%25.3%5.50%$48M
202442528133.7%33.7%5.75%$40M
202544930332.1%32.2%5.75%$49M

What Southwest Airlines Federal Credit Union lends

Applications by purpose and loan type in 2025, with the denial rate for each. A lender's mix explains a lot of its headline rate: HELOCs and FHA loans are denied far more often than conventional purchase loans.

By loan purpose

Home purchase 86 19% · 19.8% denied
Refinance 33 7% · 69.7% denied
Cash-out refinance 224 50% · 35.3% denied
Home improvement 102 23% · 21.6% denied
Other / HELOC 4 1% · 75.0% denied

By loan type

Conventional 449 100% · 32.1% denied

Also: 29 home-equity lines, 0 reverse mortgages, 0 manufactured homes, 2 investment properties.

Why Southwest Airlines Federal Credit Union denies applications

Primary reason reported for each of the 144 denials in 2025. Lenders can cite up to four reasons; this is the first one listed.

Credit history 71 49%
Debt-to-income ratio 47 33%
Collateral 18 13%
Unverifiable information 6 4%
Insufficient cash 1 1%
Employment history 1 1%

How these reasons compare nationally →

Who gets approved at Southwest Airlines Federal Credit Union

Decision denial rate by applicant profile. Groups with fewer than 20 applications are omitted.

Applicant incomeApplicationsOriginatedDecision denial rate
Under $50k26965.4%
$50k – $100k1145848.7%
$100k – $150k1097729.4%
$150k – $250k1058023.8%
Over $250k877315.1%
Applicant ageApplicationsOriginatedDecision denial rate
25–34342138.2%
35–441026635.3%
45–541449930.3%
55–641258532.0%
65–74342526.5%

Where Southwest Airlines Federal Credit Union lends

33 states and 155 counties in 2025. Click a state for the lender's full record there.

StateApplicationsOriginatedDenial rateMedian rateRank in state
Texas19913332.7%5.75%#418
Arizona443713.6%5.75%#327
Florida292127.6%5.75%#695
Georgia251060.0%5.75%#543
California221340.9%5.75%#624
Colorado201525.0%5.50%#417
Nevada171041.2%5.44%#288
Illinois161225.0%5.75%#623
Tennessee13838.5%5.75%#601
Maryland7357.1%5.88%#501
Missouri6516.7%5.88%#558
Indiana5420.0%5.56%#640
Oklahoma5180.0%5.75%#474

Frequently asked questions

Southwest Airlines Federal Credit Union denied 32.2% of the applications it decided on in 2025. The national figure across all lenders was 22.6%. On approval odds it ranks in the 6th percentile of small mortgage lenders.

The most common reason Southwest Airlines Federal Credit Union gave in 2025 was "credit history", cited on 49.3% of its denials. Lenders report up to four reasons per denial to the CFPB; the full breakdown is on this page.

The median interest rate on loans Southwest Airlines Federal Credit Union originated in 2025 was 5.75%, and its median rate spread over the average prime offer rate was -0.25 points. Rates on this page are what borrowers actually got, not advertised rates.

In 2025, 19% of its applications were for home purchases, 57% for refinancing (including cash-out), and 24% for home improvement or other purposes. By loan type: 100% conventional, 0% FHA, 0% VA.

Every figure on this page comes from the Home Mortgage Disclosure Act (HMDA) Loan/Application Register published by the CFPB, which lenders are required by federal law to file. We add the grade and the comparisons; we do not add facts.

About this data. HMDA data is published once a year by the CFPB. The current release covers applications acted on in calendar year 2025. Figures describe applications the lender acted on, including loans it later sold. Interest rates and costs are medians on originated loans only; some depository institutions are exempt from reporting pricing fields, which is why a few cells read "—". MortgageGrades is not affiliated with Southwest Airlines Federal Credit Union. Data sources · Methodology