MassMutual Federal Credit Union at a glance, 2025
Every figure is from the lender's own HMDA filing. "vs national" compares with all lenders combined.
How the B grade breaks down
Each component is a percentile rank among 412 home-equity (HELOC) lenders. Higher is better. Components the lender does not report are left out and the weights redistributed.
Approval oddsdecision denial rate, weight 45%
61st20.7% deniedPricingmedian rate spread over APOR, weight 30%
57th0.03 ptsProcesswithdrawn + incomplete share, weight 15%
46th13.1%Closing coststotal loan costs ÷ loan amount, weight 10%
14th5.05% of loanTrend, 2023–2025
| Year | Applications | Originated | Denial rate | Decision denial | Median rate | Volume |
|---|---|---|---|---|---|---|
| 2023 | 341 | 266 | 10.0% | 11.3% | 7.25% | $28M |
| 2024 | 299 | 238 | 10.4% | 11.5% | 8.25% | $29M |
| 2025 | 267 | 184 | 18.0% | 20.7% | 7.25% | $28M |
What MassMutual Federal Credit Union lends
Applications by purpose and loan type in 2025, with the denial rate for each. A lender's mix explains a lot of its headline rate: HELOCs and FHA loans are denied far more often than conventional purchase loans.
By loan purpose
By loan type
Also: 189 home-equity lines, 0 reverse mortgages, 0 manufactured homes, 9 investment properties.
Why MassMutual Federal Credit Union denies applications
Primary reason reported for each of the 48 denials in 2025. Lenders can cite up to four reasons; this is the first one listed.
Who gets approved at MassMutual Federal Credit Union
Decision denial rate by applicant profile. Groups with fewer than 20 applications are omitted.
| Applicant income | Applications | Originated | Decision denial rate |
|---|---|---|---|
| $50k – $100k | 54 | 37 | 22.9% |
| $100k – $150k | 66 | 44 | 22.8% |
| $150k – $250k | 70 | 53 | 15.9% |
| Over $250k | 60 | 41 | 19.6% |
| Applicant age | Applications | Originated | Decision denial rate |
|---|---|---|---|
| 35–44 | 63 | 38 | 33.3% |
| 45–54 | 60 | 44 | 18.5% |
| 55–64 | 85 | 59 | 13.2% |
| 65–74 | 38 | 29 | 12.1% |
Where MassMutual Federal Credit Union lends
24 states and 55 counties in 2025. Click a state for the lender's full record there.
| State | Applications | Originated | Denial rate | Median rate | Rank in state |
|---|---|---|---|---|---|
| Massachusetts | 139 | 100 | 14.4% | 7.25% | #215 |
| Connecticut | 51 | 36 | 13.7% | 7.25% | #216 |
| New York | 15 | 8 | 20.0% | 7.25% | #432 |
| Florida | 10 | 7 | 30.0% | 7.25% | #923 |
| North Carolina | 8 | 7 | 12.5% | 7.00% | #674 |
| New Jersey | 6 | 5 | 16.7% | 7.25% | #578 |
Frequently asked questions
MassMutual Federal Credit Union denied 20.7% of the applications it decided on in 2025. The national figure across all lenders was 22.6%. On approval odds it ranks in the 61st percentile of home-equity (HELOC) lenders.
The most common reason MassMutual Federal Credit Union gave in 2025 was "other", cited on 37.5% of its denials. Lenders report up to four reasons per denial to the CFPB; the full breakdown is on this page.
The median interest rate on loans MassMutual Federal Credit Union originated in 2025 was 7.25%, and its median rate spread over the average prime offer rate was 0.03 points. Rates on this page are what borrowers actually got, not advertised rates.
In 2025, 12% of its applications were for home purchases, 6% for refinancing (including cash-out), and 83% for home improvement or other purposes. By loan type: 100% conventional, 0% FHA, 0% VA.
Every figure on this page comes from the Home Mortgage Disclosure Act (HMDA) Loan/Application Register published by the CFPB, which lenders are required by federal law to file. We add the grade and the comparisons; we do not add facts.