Shell Federal Credit Union at a glance, 2025
Every figure is from the lender's own HMDA filing. "vs national" compares with all lenders combined.
How the D grade breaks down
Each component is a percentile rank among 581 mid-size mortgage lenders. Higher is better. Components the lender does not report are left out and the weights redistributed.
Approval oddsdecision denial rate, weight 45%
2nd47.3% deniedPricingmedian rate spread over APOR, weight 30%
11th0.67 ptsProcesswithdrawn + incomplete share, weight 15%
61st14.6%Closing coststotal loan costs ÷ loan amount, weight 10%
81st1.50% of loanTrend, 2023–2025
| Year | Applications | Originated | Denial rate | Decision denial | Median rate | Volume |
|---|---|---|---|---|---|---|
| 2023 | 2,039 | 824 | 42.7% | 42.7% | 7.38% | $88M |
| 2024 | 2,258 | 829 | 47.3% | 47.7% | 7.13% | $99M |
| 2025 | 1,703 | 755 | 40.4% | 47.3% | 6.75% | $97M |
What Shell Federal Credit Union lends
Applications by purpose and loan type in 2025, with the denial rate for each. A lender's mix explains a lot of its headline rate: HELOCs and FHA loans are denied far more often than conventional purchase loans.
By loan purpose
By loan type
Also: 1 home-equity lines, 0 reverse mortgages, 0 manufactured homes, 45 investment properties.
Why Shell Federal Credit Union denies applications
Primary reason reported for each of the 688 denials in 2025. Lenders can cite up to four reasons; this is the first one listed.
Who gets approved at Shell Federal Credit Union
Decision denial rate by applicant profile. Groups with fewer than 20 applications are omitted.
| Applicant income | Applications | Originated | Decision denial rate |
|---|---|---|---|
| Under $50k | 199 | 41 | 75.8% |
| $50k – $100k | 564 | 227 | 52.0% |
| $100k – $150k | 478 | 228 | 42.3% |
| $150k – $250k | 349 | 195 | 33.6% |
| Over $250k | 99 | 57 | 33.7% |
| Applicant age | Applications | Originated | Decision denial rate |
|---|---|---|---|
| 25–34 | 164 | 68 | 49.3% |
| 35–44 | 449 | 200 | 47.7% |
| 45–54 | 486 | 223 | 46.6% |
| 55–64 | 352 | 149 | 48.3% |
| 65–74 | 189 | 95 | 40.6% |
| Over 74 | 56 | 17 | 61.4% |
Where Shell Federal Credit Union lends
2 states and 35 counties in 2025. Click a state for the lender's full record there.
| State | Applications | Originated | Denial rate | Median rate | Rank in state |
|---|---|---|---|---|---|
| Texas | 1,702 | 755 | 40.4% | 6.75% | #118 |
Frequently asked questions
Shell Federal Credit Union denied 47.3% of the applications it decided on in 2025. The national figure across all lenders was 22.6%. On approval odds it ranks in the 2nd percentile of mid-size mortgage lenders.
The most common reason Shell Federal Credit Union gave in 2025 was "other", cited on 42.7% of its denials. Lenders report up to four reasons per denial to the CFPB; the full breakdown is on this page.
The median interest rate on loans Shell Federal Credit Union originated in 2025 was 6.75%, and its median rate spread over the average prime offer rate was 0.67 points. Rates on this page are what borrowers actually got, not advertised rates.
In 2025, 9% of its applications were for home purchases, 31% for refinancing (including cash-out), and 61% for home improvement or other purposes. By loan type: 100% conventional, 0% FHA, 0% VA.
Every figure on this page comes from the Home Mortgage Disclosure Act (HMDA) Loan/Application Register published by the CFPB, which lenders are required by federal law to file. We add the grade and the comparisons; we do not add facts.