Mortgage lender · Pensacola, FL · LEI 254900T576VYG7I55390

Pen Air Credit Union review: approval odds, rates and grade (2025)

Pen Air Credit Union earns an F, in the bottom tier of home-equity (HELOC) lenders. It turned down 41.5% of the applications it decided on in 2025, which ranks in the 8th percentile for approval odds. Its median loan was priced 0.76 points above the average prime offer rate, ranking in the 14th percentile on pricing. Compared against 412 home-equity (HELOC) lenders using 2025 HMDA filings.

896Applications2025
47.0%Originatedof applications
41.5%Decision denial ratenational 22.6%
7.74%Median ratenational 6.63%
$62MLoan volume5 states

Pen Air Credit Union at a glance, 2025

Every figure is from the lender's own HMDA filing. "vs national" compares with all lenders combined.

33.7%Denial rate (all applications)+15.73 pts vs national
41.5%Denial rate (decided applications)+18.89 pts vs national
47.0%Origination rate-11.04 pts vs national
15.9%Withdrawn by applicant
2.9%Closed for incompleteness
7.74%Median interest rate+1.12 pts vs national
0.76Median rate spread (pts over APOR)+0.51 pts vs national
$75,000Median loan amount
$4,057Median total loan costs
$86kMedian applicant income
67%Median loan-to-value
0High-cost (HOEPA) loans

How the F grade breaks down

Each component is a percentile rank among 412 home-equity (HELOC) lenders. Higher is better. Components the lender does not report are left out and the weights redistributed.

Approval oddsdecision denial rate, weight 45%

8th41.5% denied

Pricingmedian rate spread over APOR, weight 30%

14th0.76 pts

Processwithdrawn + incomplete share, weight 15%

19th18.8%

Closing coststotal loan costs ÷ loan amount, weight 10%

11th5.41% of loan

Trend, 2023–2025

YearApplicationsOriginatedDenial rateDecision denialMedian rateVolume
20231,13741441.8%52.4%8.49%$55M
202487733538.4%49.3%8.38%$84M
202589642133.7%41.5%7.74%$62M

What Pen Air Credit Union lends

Applications by purpose and loan type in 2025, with the denial rate for each. A lender's mix explains a lot of its headline rate: HELOCs and FHA loans are denied far more often than conventional purchase loans.

By loan purpose

Home purchase 154 17% · 17.5% denied
Refinance 111 12% · 17.1% denied
Cash-out refinance 38 4% · 15.8% denied
Home improvement 279 31% · 36.6% denied
Other / HELOC 314 35% · 47.1% denied

By loan type

Conventional 880 98% · 34.0% denied
FHA 12 1% · 16.7% denied
VA 4 0% · 25.0% denied

Also: 480 home-equity lines, 0 reverse mortgages, 12 manufactured homes, 10 investment properties.

Why Pen Air Credit Union denies applications

Primary reason reported for each of the 302 denials in 2025. Lenders can cite up to four reasons; this is the first one listed.

Other 177 59%
Debt-to-income ratio 73 24%
Collateral 31 10%
Credit history 17 6%
Employment history 3 1%
Unverifiable information 1 0%

How these reasons compare nationally →

Who gets approved at Pen Air Credit Union

Decision denial rate by applicant profile. Groups with fewer than 20 applications are omitted.

Applicant incomeApplicationsOriginatedDecision denial rate
Under $50k1705063.5%
$50k – $100k35117039.9%
$100k – $150k19710436.6%
$150k – $250k1096326.7%
Over $250k512525.0%
Applicant ageApplicationsOriginatedDecision denial rate
25–34793644.8%
35–441687246.3%
45–542109741.6%
55–642099937.8%
65–741477340.3%
Over 74673343.1%

Where Pen Air Credit Union lends

5 states and 25 counties in 2025. Click a state for the lender's full record there.

StateApplicationsOriginatedDenial rateMedian rateRank in state
Florida61329431.2%7.74%#215
Alabama27912539.1%7.99%#129

Frequently asked questions

Pen Air Credit Union denied 41.5% of the applications it decided on in 2025. The national figure across all lenders was 22.6%. On approval odds it ranks in the 8th percentile of home-equity (HELOC) lenders.

The most common reason Pen Air Credit Union gave in 2025 was "other", cited on 58.6% of its denials. Lenders report up to four reasons per denial to the CFPB; the full breakdown is on this page.

The median interest rate on loans Pen Air Credit Union originated in 2025 was 7.74%, and its median rate spread over the average prime offer rate was 0.76 points. Rates on this page are what borrowers actually got, not advertised rates.

In 2025, 17% of its applications were for home purchases, 17% for refinancing (including cash-out), and 66% for home improvement or other purposes. By loan type: 98% conventional, 1% FHA, 0% VA.

Every figure on this page comes from the Home Mortgage Disclosure Act (HMDA) Loan/Application Register published by the CFPB, which lenders are required by federal law to file. We add the grade and the comparisons; we do not add facts.

About this data. HMDA data is published once a year by the CFPB. The current release covers applications acted on in calendar year 2025. Figures describe applications the lender acted on, including loans it later sold. Interest rates and costs are medians on originated loans only; some depository institutions are exempt from reporting pricing fields, which is why a few cells read "—". MortgageGrades is not affiliated with Pen Air Credit Union. Data sources · Methodology