ITHINK FINANCIAL Credit Union at a glance, 2025
Every figure is from the lender's own HMDA filing. "vs national" compares with all lenders combined.
How the D grade breaks down
Each component is a percentile rank among 412 home-equity (HELOC) lenders. Higher is better. Components the lender does not report are left out and the weights redistributed.
Approval oddsdecision denial rate, weight 45%
29th31.7% deniedPricingmedian rate spread over APOR, weight 30%
17th0.71 ptsProcesswithdrawn + incomplete share, weight 15%
41st14.3%Closing coststotal loan costs ÷ loan amount, weight 10%
1st8.76% of loanTrend, 2023–2025
| Year | Applications | Originated | Denial rate | Decision denial | Median rate | Volume |
|---|---|---|---|---|---|---|
| 2023 | 1,316 | 870 | 19.9% | 23.0% | 8.25% | $209M |
| 2024 | 1,344 | 790 | 24.6% | 29.4% | 8.75% | $229M |
| 2025 | 1,178 | 684 | 27.2% | 31.7% | 8.00% | $214M |
What ITHINK FINANCIAL Credit Union lends
Applications by purpose and loan type in 2025, with the denial rate for each. A lender's mix explains a lot of its headline rate: HELOCs and FHA loans are denied far more often than conventional purchase loans.
By loan purpose
By loan type
Also: 678 home-equity lines, 0 reverse mortgages, 0 manufactured homes, 48 investment properties.
Why ITHINK FINANCIAL Credit Union denies applications
Primary reason reported for each of the 320 denials in 2025. Lenders can cite up to four reasons; this is the first one listed.
Who gets approved at ITHINK FINANCIAL Credit Union
Decision denial rate by applicant profile. Groups with fewer than 20 applications are omitted.
| Applicant income | Applications | Originated | Decision denial rate |
|---|---|---|---|
| Under $50k | 114 | 41 | 59.4% |
| $50k – $100k | 318 | 172 | 37.5% |
| $100k – $150k | 258 | 151 | 30.3% |
| $150k – $250k | 225 | 154 | 21.8% |
| Over $250k | 241 | 156 | 18.0% |
| Applicant age | Applications | Originated | Decision denial rate |
|---|---|---|---|
| 25–34 | 57 | 28 | 35.6% |
| 35–44 | 188 | 108 | 33.1% |
| 45–54 | 257 | 163 | 28.1% |
| 55–64 | 314 | 192 | 31.4% |
| 65–74 | 220 | 131 | 26.9% |
| Over 74 | 124 | 59 | 39.4% |
Where ITHINK FINANCIAL Credit Union lends
30 states and 169 counties in 2025. Click a state for the lender's full record there.
| State | Applications | Originated | Denial rate | Median rate | Rank in state |
|---|---|---|---|---|---|
| Florida | 693 | 375 | 30.5% | 8.00% | #197 |
| Georgia | 325 | 200 | 25.9% | 8.00% | #193 |
| Maryland | 26 | 24 | 0.0% | 7.19% | #386 |
| North Carolina | 21 | 14 | 9.5% | 7.75% | #518 |
| Massachusetts | 17 | 11 | 23.5% | 7.25% | #427 |
| Virginia | 17 | 16 | 5.9% | 6.81% | #504 |
| Tennessee | 7 | 4 | 42.9% | 8.25% | #675 |
| Texas | 7 | 5 | 14.3% | 7.25% | #1,014 |
| Alabama | 6 | 4 | 16.7% | 8.00% | #544 |
| Arizona | 6 | 5 | 0.0% | 7.00% | #573 |
| New York | 6 | 3 | 33.3% | 8.00% | #504 |
Frequently asked questions
ITHINK FINANCIAL Credit Union denied 31.7% of the applications it decided on in 2025. The national figure across all lenders was 22.6%. On approval odds it ranks in the 29th percentile of home-equity (HELOC) lenders.
The most common reason ITHINK FINANCIAL Credit Union gave in 2025 was "debt-to-income ratio", cited on 38.4% of its denials. Lenders report up to four reasons per denial to the CFPB; the full breakdown is on this page.
The median interest rate on loans ITHINK FINANCIAL Credit Union originated in 2025 was 8.00%, and its median rate spread over the average prime offer rate was 0.71 points. Rates on this page are what borrowers actually got, not advertised rates.
In 2025, 24% of its applications were for home purchases, 57% for refinancing (including cash-out), and 19% for home improvement or other purposes. By loan type: 100% conventional, 0% FHA, 0% VA.
Every figure on this page comes from the Home Mortgage Disclosure Act (HMDA) Loan/Application Register published by the CFPB, which lenders are required by federal law to file. We add the grade and the comparisons; we do not add facts.