Mortgage lender · Shelbyville, TN · LEI 5493006MRGHEPWMR2015

Heritage South Community CU review: approval odds, rates and grade (2025)

Heritage South Community CU earns a C, in line with the typical performance of small mortgage lenders. It turned down 13.9% of the applications it decided on in 2025, which ranks in the 33rd percentile for approval odds. Its median loan was priced 1.50 points above the average prime offer rate, ranking in the 5th percentile on pricing. Compared against 1,883 small mortgage lenders using 2025 HMDA filings.

151Applications2025
74.8%Originatedof applications
13.9%Decision denial ratenational 22.6%
8.27%Median ratenational 6.63%
$23MLoan volume1 states

Heritage South Community CU at a glance, 2025

Every figure is from the lender's own HMDA filing. "vs national" compares with all lenders combined.

13.9%Denial rate (all applications)-4.07 pts vs national
13.9%Denial rate (decided applications)-8.68 pts vs national
74.8%Origination rate+16.80 pts vs national
0.0%Withdrawn by applicant
0.0%Closed for incompleteness
8.27%Median interest rate+1.64 pts vs national
1.50Median rate spread (pts over APOR)+1.25 pts vs national
$145,000Median loan amount
$2,902Median total loan costs
$100kMedian applicant income
73%Median loan-to-value
0High-cost (HOEPA) loans

How the C grade breaks down

Each component is a percentile rank among 1,883 small mortgage lenders. Higher is better. Components the lender does not report are left out and the weights redistributed.

Approval oddsdecision denial rate, weight 45%

33rd13.9% denied

Pricingmedian rate spread over APOR, weight 30%

5th1.50 pts

Processwithdrawn + incomplete share, weight 15%

95th0.0%

Closing coststotal loan costs ÷ loan amount, weight 10%

47th2.00% of loan

Trend, 2023–2025

YearApplicationsOriginatedDenial rateDecision denialMedian rateVolume
20231369114.7%15.9%7.95%$13M
202415410914.9%17.0%8.34%$20M
202515111313.9%13.9%8.27%$23M

What Heritage South Community CU lends

Applications by purpose and loan type in 2025, with the denial rate for each. A lender's mix explains a lot of its headline rate: HELOCs and FHA loans are denied far more often than conventional purchase loans.

By loan purpose

Home purchase 60 40% · 16.7% denied
Refinance 34 23% · 5.9% denied
Cash-out refinance 50 33% · 10.0% denied
Home improvement 1 1% · 0.0% denied
Other / HELOC 6 4% · 66.7% denied

By loan type

Conventional 151 100% · 13.9% denied

Also: 0 home-equity lines, 0 reverse mortgages, 21 manufactured homes, 60 investment properties.

Why Heritage South Community CU denies applications

Primary reason reported for each of the 21 denials in 2025. Lenders can cite up to four reasons; this is the first one listed.

Debt-to-income ratio 17 81%
Credit history 3 14%
Employment history 1 5%

How these reasons compare nationally →

Who gets approved at Heritage South Community CU

Decision denial rate by applicant profile. Groups with fewer than 20 applications are omitted.

Applicant incomeApplicationsOriginatedDecision denial rate
Under $50k271322.2%
$50k – $100k483318.8%
$100k – $150k312612.9%
Over $250k33330.0%
Applicant ageApplicationsOriginatedDecision denial rate
35–44291931.0%
45–5438335.3%
55–64403110.0%

Where Heritage South Community CU lends

1 states and 12 counties in 2025. Click a state for the lender's full record there.

StateApplicationsOriginatedDenial rateMedian rateRank in state
Tennessee15111313.9%8.27%#257

Frequently asked questions

Heritage South Community CU denied 13.9% of the applications it decided on in 2025. The national figure across all lenders was 22.6%. On approval odds it ranks in the 33rd percentile of small mortgage lenders.

The most common reason Heritage South Community CU gave in 2025 was "debt-to-income ratio", cited on 81.0% of its denials. Lenders report up to four reasons per denial to the CFPB; the full breakdown is on this page.

The median interest rate on loans Heritage South Community CU originated in 2025 was 8.27%, and its median rate spread over the average prime offer rate was 1.50 points. Rates on this page are what borrowers actually got, not advertised rates.

In 2025, 40% of its applications were for home purchases, 56% for refinancing (including cash-out), and 5% for home improvement or other purposes. By loan type: 100% conventional, 0% FHA, 0% VA.

Every figure on this page comes from the Home Mortgage Disclosure Act (HMDA) Loan/Application Register published by the CFPB, which lenders are required by federal law to file. We add the grade and the comparisons; we do not add facts.

About this data. HMDA data is published once a year by the CFPB. The current release covers applications acted on in calendar year 2025. Figures describe applications the lender acted on, including loans it later sold. Interest rates and costs are medians on originated loans only; some depository institutions are exempt from reporting pricing fields, which is why a few cells read "—". MortgageGrades is not affiliated with Heritage South Community CU. Data sources · Methodology