HarborOne Bank at a glance, 2025
Every figure is from the lender's own HMDA filing. "vs national" compares with all lenders combined.
How the C grade breaks down
Each component is a percentile rank among 412 home-equity (HELOC) lenders. Higher is better. Components the lender does not report are left out and the weights redistributed.
Approval oddsdecision denial rate, weight 45%
2nd51.7% deniedPricingmedian rate spread over APOR, weight 30%
78th-0.47 ptsProcesswithdrawn + incomplete share, weight 15%
55th11.7%Trend, 2023–2025
| Year | Applications | Originated | Denial rate | Decision denial | Median rate | Volume |
|---|---|---|---|---|---|---|
| 2023 | 1,045 | 463 | 43.8% | 48.7% | 6.99% | $98M |
| 2024 | 1,034 | 457 | 45.1% | 49.4% | 6.99% | $84M |
| 2025 | 767 | 312 | 45.6% | 51.7% | 6.74% | $68M |
What HarborOne Bank lends
Applications by purpose and loan type in 2025, with the denial rate for each. A lender's mix explains a lot of its headline rate: HELOCs and FHA loans are denied far more often than conventional purchase loans.
By loan purpose
By loan type
Also: 764 home-equity lines, 0 reverse mortgages, 0 manufactured homes, 11 investment properties.
Why HarborOne Bank denies applications
Primary reason reported for each of the 350 denials in 2025. Lenders can cite up to four reasons; this is the first one listed.
Who gets approved at HarborOne Bank
Decision denial rate by applicant profile. Groups with fewer than 20 applications are omitted.
| Applicant income | Applications | Originated | Decision denial rate |
|---|---|---|---|
| Under $50k | 65 | 12 | 76.7% |
| $50k – $100k | 210 | 65 | 64.7% |
| $100k – $150k | 186 | 76 | 50.3% |
| $150k – $250k | 176 | 93 | 39.8% |
| Over $250k | 118 | 64 | 29.2% |
| Applicant age | Applications | Originated | Decision denial rate |
|---|---|---|---|
| 25–34 | 60 | 16 | 68.6% |
| 35–44 | 141 | 63 | 48.1% |
| 45–54 | 197 | 86 | 51.1% |
| 55–64 | 202 | 75 | 52.9% |
| 65–74 | 127 | 50 | 52.7% |
| Over 74 | 37 | 20 | 35.5% |
Where HarborOne Bank lends
5 states and 32 counties in 2025. Click a state for the lender's full record there.
| State | Applications | Originated | Denial rate | Median rate | Rank in state |
|---|---|---|---|---|---|
| Massachusetts | 548 | 227 | 45.1% | 6.74% | #78 |
| Rhode Island | 180 | 69 | 48.9% | 6.74% | #55 |
| New Hampshire | 23 | 14 | 17.4% | 6.74% | #181 |
| Maine | 11 | 1 | 63.6% | 7.50% | #216 |
| Connecticut | 5 | 1 | 80.0% | 6.74% | #442 |
Frequently asked questions
HarborOne Bank denied 51.7% of the applications it decided on in 2025. The national figure across all lenders was 22.6%. On approval odds it ranks in the 2nd percentile of home-equity (HELOC) lenders.
The most common reason HarborOne Bank gave in 2025 was "debt-to-income ratio", cited on 42.6% of its denials. Lenders report up to four reasons per denial to the CFPB; the full breakdown is on this page.
The median interest rate on loans HarborOne Bank originated in 2025 was 6.74%, and its median rate spread over the average prime offer rate was -0.47 points. Rates on this page are what borrowers actually got, not advertised rates.
In 2025, 6% of its applications were for home purchases, 25% for refinancing (including cash-out), and 70% for home improvement or other purposes. By loan type: 100% conventional, 0% FHA, 0% VA.
Every figure on this page comes from the Home Mortgage Disclosure Act (HMDA) Loan/Application Register published by the CFPB, which lenders are required by federal law to file. We add the grade and the comparisons; we do not add facts.