Pennymac Loan Services vs U.S. Bank (2025)

C

Pennymac Loan Services

Westlake Village, CA · 194k applications

VS
D

U.S. Bank

Cincinnati, OH · 152k applications

Pennymac Loan Services. It denied 18.5% of the applications it decided on in 2025, against 39.5% at U.S. Bank. Product mix explains part of any gap: HELOC and FHA-heavy lenders naturally deny more. Pennymac Loan Services, with a median rate of 6.49% on loans it originated in 2025 versus 6.88% at U.S. Bank. Medians reflect the loans each lender actually made, so a lender writing more VA or 15-year loans will look cheaper.

MetricPennymac Loan ServicesU.S. BankAll lenders
Grade C D
Grade score (0–100) 47.0 29.4
Applications 2025 193,807 151,832 11,766,671
Origination rate 52.0% 49.2% 58.0%
Denial rate (all applications) 12.3% 33.1% 18.0%
Decision denial rate 18.5% 39.5% 22.6%
Withdrawn + incomplete 33.7% 16.4% 2,405,729
Median interest rate 6.49% 6.88% 6.63%
Median rate spread (pts) 0.24 0.43 0.25
Median total loan costs $6,423 $4,759
Median loan amount $275,000 $155,000 $225,000
Loan volume $35B $33B
States active 51 52
FHA share 28% 2% 14%
VA share 17% 1% 8%
Refinance share 56% 20% 32%

Green marks the better figure where "better" is unambiguous. Shares and sizes are context, not scores. Source: CFPB HMDA 2025.

Why they deny

Pennymac Loan Services

Debt-to-income ratio 7,431 31%
Collateral 4,862 20%
Credit history 3,919 16%
Incomplete application 3,774 16%
Insufficient cash 1,347 6%
Unverifiable information 1,324 6%

U.S. Bank

Debt-to-income ratio 21,051 42%
Collateral 12,360 25%
Credit history 11,611 23%
Other 3,031 6%
Unverifiable information 1,529 3%
Insufficient cash 278 1%

Frequently asked questions

Pennymac Loan Services. It denied 18.5% of the applications it decided on in 2025, against 39.5% at U.S. Bank. Product mix explains part of any gap: HELOC and FHA-heavy lenders naturally deny more.

Pennymac Loan Services, with a median rate of 6.49% on loans it originated in 2025 versus 6.88% at U.S. Bank. Medians reflect the loans each lender actually made, so a lender writing more VA or 15-year loans will look cheaper.

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