JPMorgan Chase Bank vs Rocket Mortgage (2025)

B

JPMorgan Chase Bank

Columbus, OH · 152k applications

VS
C

Rocket Mortgage

Plymouth, MI · 601k applications

JPMorgan Chase Bank. It denied 14.1% of the applications it decided on in 2025, against 19.9% at Rocket Mortgage. Product mix explains part of any gap: HELOC and FHA-heavy lenders naturally deny more. JPMorgan Chase Bank, with a median rate of 6.38% on loans it originated in 2025 versus 6.75% at Rocket Mortgage. Medians reflect the loans each lender actually made, so a lender writing more VA or 15-year loans will look cheaper.

MetricJPMorgan Chase BankRocket MortgageAll lenders
Grade B C
Grade score (0–100) 65.3 43.7
Applications 2025 152,415 601,267 11,766,671
Origination rate 61.8% 71.4% 58.0%
Denial rate (all applications) 10.4% 18.4% 18.0%
Decision denial rate 14.1% 19.9% 22.6%
Withdrawn + incomplete 26.1% 7.6% 2,405,729
Median interest rate 6.38% 6.75% 6.63%
Median rate spread (pts) 0.03 0.52 0.25
Median total loan costs $4,769 $5,487
Median loan amount $315,000 $215,000 $225,000
Loan volume $66B $116B
States active 51 51
FHA share 3% 17% 14%
VA share 1% 8% 8%
Refinance share 29% 65% 32%

Green marks the better figure where "better" is unambiguous. Shares and sizes are context, not scores. Source: CFPB HMDA 2025.

Why they deny

JPMorgan Chase Bank

Debt-to-income ratio 5,437 34%
Collateral 4,433 28%
Other 2,548 16%
Credit history 1,540 10%
Unverifiable information 963 6%
Employment history 493 3%

Rocket Mortgage

Collateral 44,939 41%
Debt-to-income ratio 25,687 23%
Incomplete application 19,942 18%
Credit history 6,537 6%
Other 5,084 5%
Insufficient cash 4,787 4%

Frequently asked questions

JPMorgan Chase Bank. It denied 14.1% of the applications it decided on in 2025, against 19.9% at Rocket Mortgage. Product mix explains part of any gap: HELOC and FHA-heavy lenders naturally deny more.

JPMorgan Chase Bank, with a median rate of 6.38% on loans it originated in 2025 versus 6.75% at Rocket Mortgage. Medians reflect the loans each lender actually made, so a lender writing more VA or 15-year loans will look cheaper.

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